From Scratch Designs is committed to protecting your privacy. If you would rather place a phone order, you may call (877) 922-3999 PST between the hours of 9:00a.m.-6:00p.m. Monday - Friday. Email confirmation will be sent after all orders via phone or via our website.We will not sell or disclose any information that identifies you to a third party without your prior approval.We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to tamika@fromscratchdesigns.com with "unsubscribe" as the subject line. From Scratch Designs does not sell, trade or rent your personal information to others.

fromscratchdesigns.com is committed to maintaining the trust and confidence of its customers and visitors to our web site. In particular, we want you to know we do not sell, rent, or trade email lists with other companies or other third parties. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. In general, you can browse our web site without giving us any personal information. We use WebTrends Reporting Service, to analyze traffic to this web site in order to understand our customers’ and visitors’ needs and to continually improve our site for them. WebTrends Reporting Services collects only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address.


Some activities require additional personal information besides your account data. For example, to fulfill online orders for products, support, and training, we require you to enter credit card information, and you have the option to provide a separate shipping address.

Use of Cookies

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes. Cookies allow us to analyze our site traffic patterns and to provide a user-friendly registration and log-in process. A cookie cannot give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the information on our web site, but you will not be able to take advantage of offers or activities requiring a user account, which includes online sales and accessing customer-only support areas. If are using a shared computer and you have cookies turned on, be sure to log off when you finish.

Links to Other Web Sites

Our web site contains links to information on other web sites. We do not have any control over these other web sites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

Unsubscribing

If you have set up a user account at Oliebollen.com, you may change your preferences at any time by following the instructions provided in the My Account pages.


If you have any questions or concerns about our collection, use or disclosure of your personal information, please email us at www.fromscratchdesigns.com

The Security of Your Information

We realize that some customers are wary of making credit card transactions on-line. Therefore, we would like to let you know that our on-line ordering is secure. Credit card transactions are protected via the SSL (Secure Sockets Layer) protocol, the adopted standard for processing secure credit card orders over the Internet. This protocol involves encrypting data so that it can not be compromised in transit between the browser and server.

The SSL encryption process is supported by the Netscape, Microsoft, and America Online browsers. An easy way to check if your browser has connected to a secure transaction server and is in secure mode is to look for a solid gold key (Netscape browsers) or a locked lock (Microsoft browsers) at the bottom of your window.

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